Plans
Do you charge transaction fees?
No, we don't charge any transaction fees what so ever. The only additonal fees you may need to pay will be associated with your payment providor, such as PayPal.
Do you offer a free trial?
Yes, we offer a full 15-day free trial with no limits, during which time you can test Instantcart to the max. There is no contract and no credit card required to get started!
Do I get email accounts with my store?
All Instantcart versions offer unlimited email accounts as standard. You can setup mailboxes very quickly directly from your Instantcart account.
Is my data safe and secure?
We protect your site at our hosting facility in Leeds UK with an average 99.99% average uptime. Your data is backed up every 24 hours, and we only run our services on highly redundant server architecture.
Which payment methods do you accept?
We accept all major credit cards, including Visa and Mastercard
Can I use my own domain name?
Yes, you can either purchase a domain name through us, or alternatively use any major domain registrar. We will then help you get it pointing to your Instantcart webstore.
Store Setup
Do I have to sign a contract?
No never, Instantcart is contract free, meaning you can cancel at any time - with no notice period. The only thing is we don't offer any refunds, so if you do cancel a few days into a new month, you may loose the value of the remainder of that month.
I'm looking to switch shopping carts, can I import my products?
Yes you sure can! Instantcart allows you to import products via a CSV file directly into your store. We also know it can be a bit of a headache getting imports to work, so our ecommerce specialists will help you get your data setup free of charge.
Can I use a subdomain for my store?
Just like a domain name, you can choose to setup a subdomain, such as shop.mydomain.co.uk.
Can I purchase my own SSL certificate?
Yes, certainly, you can purchase one from us, or a third party. SSL certificates can be setup by our e-commerce specialists, however you will soon be able to set them up yourself from the Instantcart control panel.
What about PCI Compliance?
Instantcart is currently registered as "out of scope" for PCI compliance as we only use third party PCI Compliant payment providers such as Paypal, Amazon and Sagepay to look after payment security for us. We do offer PCI scanning services to Enterprise clients if required.
